Frequently asked questions about camp registration

Registration & scheduling

How do I choose a children's camp booking system?

Look for capacity per period, registration per child, parent contact details, payments and exports. Test the complete form before opening bookings. CampForms brings these elements together in one organizer dashboard.

Can I sell individual days or a series as one package?

Yes. You can configure weeks, individual days or a series. A series has one price and one capacity for all selected dates together. Parents see the list of dates without choosing between individual days.

Is the registration form available in several languages?

The public form supports Dutch, English and French. Check any custom questions and text you add as an organizer too; these are not automatically translated.

Payments & deposits

How can parents pay for a camp with Bancontact through Mollie?

Connect your Mollie account and activate Bancontact as a payment method in Mollie. Parents pay from the registration form. Bancontact is the payment method; Mollie processes the payment. Check the settings and test before opening bookings.

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Can I collect a deposit for a camp?

Yes. With Mollie, you can set a deposit per child and optionally let parents pay in full instead. CampForms shows the amount paid and the remaining balance. The organizer can send a balance payment link; the balance is not collected automatically.

Does CampForms charge commission on camp payments?

CampForms does not charge commission on payments. Your CampForms subscription and your payment provider's transaction fees are separate costs. Check your provider's current pricing.

Capacity & waiting lists

How do I manage a waiting list when my camp is full?

Set capacity per period and enable the waiting list. When a period is full, parents can join the waiting list. Track these registrations separately and decide as organizer who receives a place when one becomes available.

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Is someone on the waiting list automatically booked when a place opens?

No. Converting a waiting-list entry into a regular registration is a deliberate organizer action. Check the available place and any payment required before confirming participation.

Mutuality & tax certificates

Which form do I need for a camp mutuality reimbursement?

It depends on your mutuality. Use its current form and conditions; there is no universal form accepted by every mutuality. CampForms can create a participation certificate per child, but your mutuality decides whether it is sufficient and what extra information is needed.

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Where can I download my childcare tax certificate for a camp?

Ask the camp organizer for the completed certificate 281.86. Downloading a blank template is not the same as receiving a valid certificate. The organizer must check whether the childcare meets the conditions. Automatic tax certificates are planned in CampForms but are not yet available.

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Pricing & follow-up

How much does CampForms cost?

Start is free for up to 100 registrations per year. Pro costs €35 per month, billed annually (€420 excluding VAT). Organizers costs €75 per month, billed annually (€900 excluding VAT). See the pricing page for the included features.

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Can I send parents a reminder before camp starts?

Yes. Set how many days before camp the reminder should be sent and write the content in Dutch, English and French. Send a test email to check the content. The reminder uses the language saved with the registration.

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